Our Services

24/7 Emergency Roof Repair in NJ - Storm, Wind, and Tree Damage Response Across 4 Counties

Family-owned. Owner Charles Kearns has been in construction since 1978. The call goes straight through to someone on the crew at (732) 770-3867.

Call (732) 770-3867

Quality Roof Pros responds 24/7 to roof emergencies across Ocean, Monmouth, Middlesex, and Atlantic Counties. Storm holes, fallen trees, ice dams, active leaks during a nor'easter - we answer the phone and dispatch a crew once safe-climb conditions allow. Quality Roof Pros is a family-owned roofing contractor based in Brick Township. Owner Charles Kearns has been in construction since 1978. The call goes straight through to someone on the crew when you call (732) 770-3867 - day, night, or mid-storm. We document storm damage with photos and write up a condition report you can hand to your insurance adjuster. We help document the claim. We don't negotiate the claim with the adjuster - that's regulated work in NJ. Repair work carries a 30-year Quality Roof Pros labor warranty.

When to Call

When to Call Us Right Now (And What to Do Until We Arrive)

Five scenarios that need a phone call, not a form. What to do at each one until we get there.

Active Leak During Rain

Place a bucket. Move furniture. Photograph the source from inside if you can see it. Don't go on the roof during active rain. Call (732) 770-3867. We dispatch once it's safe to climb.

Fallen Tree on the Roof

Stay out of the room directly underneath. If you smell gas or hear electrical arcing, get everyone out and call 911 first. Then call us. We coordinate with tree removal services on tarping once the tree is off.

Storm Hole or Missing Section

Photograph from the ground if you can do it safely. Don't try to tarp it yourself in active wind. We have weight-rated tarps and the crew to install them. Call us once the storm front passes.

Sudden Interior Water Stain

A new ceiling stain that wasn't there yesterday means water is sitting in the attic right now. Photograph it. Place a pan. Call us. The longer the water sits, the more drywall we have to replace later.

Ice Dam Blocking Drainage

Ice dams form along the eaves when warm attic air melts roof snow that refreezes at the gutter line. Don't chip at the ice with a hammer - you'll damage the shingles. We use steam to melt them safely.

In our experience, the most common emergency call we run between October and April is ice dam damage. Between May and September, it's wind damage from afternoon thunderstorms - missing shingles around the chimney or ridge, often. Tree damage spikes during hurricane season and during late winter when wet heavy snow loads bring branches down. The unifying pattern across every emergency is that the homeowner who calls within hours of the event saves significantly more in interior damage than the homeowner who waits until business hours. Wet drywall, soaked insulation, and warped subflooring all keep developing even after the leak is contained. Tarping is the cheapest part of an emergency response. The expensive part is everything water touches inside the house once it gets past the deck. We answer the phone 24/7 because the cost curve doesn't wait until Monday morning.

The Response

What Happens When You Call (732) 770-3867

The call routes directly to someone on the crew. No menu tree. No on-call rotation that takes 30 minutes to call you back.

The Call

You describe what's happening. We ask the right questions to figure out whether you have a true emergency or whether it can wait until morning. We're honest with you about that.

The Dispatch

If conditions are safe to climb (wind below the safe-climb threshold), we dispatch a crew to your address. If conditions aren't safe, we book the crew for first light and walk you through how to minimize interior damage until then.

On-Site Assessment

Crew arrives. Climbs the roof if safe. Photographs the damage. Identifies the source. Recommends tarping, board-up, or full repair depending on what makes sense.

Written Report (Same Visit)

Photo report and written summary in your email before we leave. You can send it directly to your insurance adjuster. The estimate for the permanent repair is part of the report.

Storm + Insurance

Storm Damage Response and Insurance Documentation

Nor'easters, hurricanes, and severe thunderstorms are the three storm patterns we respond to most often on the Jersey Shore. Each leaves a different damage signature.

Nor'easters bring sustained wind plus driving rain. Damage signature: lifted shingles around chimneys and ridges, gutter damage from wind-driven debris, ice dam buildup if the storm is late season.

Hurricanes bring peak wind plus storm surge. Damage signature: full sections of missing shingles, fallen tree damage, structural deck damage in extreme cases.

Severe thunderstorms bring localized hail or microbursts. Damage signature: hail-cracked shingles, isolated wind damage, branches on the roof.

On every storm response, we photograph the damage from multiple angles, write a condition report you can hand directly to your insurance adjuster, and document the date and time of the inspection. We help document the claim. We don't negotiate the claim with the adjuster - that's regulated work in NJ, and anyone who tells you otherwise is skating on thin ice.

Most insurance adjusters want three things: photographs of the damage from multiple angles, a written contractor's condition report, and an estimate for the permanent repair. Our standard storm-response visit produces all three before we leave the property. The photographs are time-stamped and geo-tagged. The written report describes the damage in plain English plus the technical roofing terms adjusters expect. The estimate breaks down materials, labor, and warranty terms. Adjusters move faster on claims where the contractor documentation is thorough. We've watched the same homeowner get a different settlement amount on the same damage depending on how well the initial photo report was written. We can't negotiate the settlement with the adjuster - regulated work - but we can make sure the documentation tells the truth as clearly as possible. That part actually matters more than most homeowners realize.

Leak Repair

Roof Leak Repair Across NJ

Roof leaks fall into two categories: emergency-grade (active leak during weather, sudden interior water stain) and scheduled-grade (slow drip during heavy rain, isolated stain near a known issue).

Emergency-grade gets a same-day in-person response when conditions allow safe-climb access. Scheduled-grade gets a free inspection appointment within 1-3 business days.

For deeper coverage on diagnosing roof leaks, when to call vs wait, and what's typically behind a slow leak, see our full guide on roof leak repair in NJ.

Non-Emergency Repairs

What If It's Not Actually an Emergency?

Sometimes a homeowner calls thinking they have an emergency and it turns out to be a slow leak that's been there for weeks. We tell you when that's the case. Non-emergency roof repair gets scheduled like any other service appointment.

For cost ranges, typical timelines, and how to know when a repair is enough vs when you need a replacement, see our full guide on roof repair cost and timeline in NJ.

FAQs

Emergency Roof Repair FAQ

How fast can you respond to a roof emergency in Ocean County?

Most Ocean County emergency calls get a same-day in-person response when weather allows safe-climb conditions. The call routes directly to someone on the crew at (732) 770-3867.

Do you respond at night?

Yes. We answer the phone 24/7. We deploy crews once wind and rain conditions allow safe-climb access.

Will the call cost me anything if I don't book the repair?

No. The phone consultation and the inspection are free. You owe us nothing if you decide not to move forward.

Can you tarp my roof tonight?

We dispatch tarping crews when storm conditions drop to safe-climb levels. If the storm is still active, we book the tarping for first light. We don't climb in active hurricane-force wind - that's unsafe for the crew and ineffective for the tarp.

What if my insurance company hasn't approved repairs yet?

We can do emergency stabilization (tarping, board-ups) before insurance approval to prevent additional damage. We document everything for your claim. The full repair waits for insurance approval if that's the financial path you want.

Do you handle insurance paperwork for me?

We help document the claim with photos and a written report. We don't negotiate the claim with your adjuster - that's regulated work in NJ.

Service Area